Articles on: Settings/Subscriptions

Forgotten Password

You've logged out of Kreezee and can't remember the password to get back in?

You'll be faced with this screen:

Did you create your account using Facebook or Google? Then use one of the icons at the bottom of this window to log back in.

If you did not use one of those methods, you'll need to click "forgot your password?" and go to the next step:

Enter your email address in the box, and click "reset password" and then "close". You will receive an email to walk you through the process.

Your password recovery email might take a few minutes to arrive and will look like this.

Copy your temporary password and click "Change Password". You'll be taken to a screen like below. Enter the temporary password from the email and then type your new password, and confirm it:

Your password is changed!

If you haven't forgotten your password, but just wish to change it for security purposes, click HERE

Updated on: 31/08/2021